ILC Evaluation Services & Communication Channels

We provide evaluation services that support youth development and STEM enrichment through a four-phase process: Inquiry, Establishing Set Up, Setting Expectations, and Operations. Through multiple communication channels, we engage clients to increase their evaluation capacity and guide meaningful decision-making — grounded in appreciative inquiry, human-centered data, and program intelligence.

Appreciative InquiryHuman-Centered DataProgram Intelligence

Evaluation Process at a Glance

A structured, end-to-end evaluation framework built for clarity and impact.

Evaluation Services Details

INQUIRY

  • Request: Understanding client needs and initiating the inquiry process.
  • Discovery: Identifying and exploring all project requirements.
  • Proposal: Developing a tailored evaluation proposal that defines objectives and strategies.

ESTABLISHING SET UP

  • Accepts: Confirming that both parties are aligned and ready to move forward.
  • Scope of Work: Defining the deliverables, objectives, and timeline to ensure clarity on all sides.
  • Contract: Finalizing formal agreements and securing the terms of the project.

SETTING EXPECTATIONS

  • Meetings: Organizing meetings to align stakeholders and ensure progress.
  • Data Extraction: Collecting necessary data to inform the evaluation process.
  • Transcriptions: Converting key conversations, interviews, or meetings into text for thorough analysis.

OPERATIONS

  • Document Repository: Organizing and storing project-related documents and data for easy access.
  • Project Management: Overseeing the project’s schedule, resources, and tasks to ensure timely and efficient completion.
  • Communications: Maintaining clear communication across all stakeholders to ensure everyone stays informed and engaged.

Each phase is designed to ensure a structured, transparent, and high-quality evaluation experience.

Communication Channels

We leverage multiple communication channels to engage clients, increase their evaluation capacity, and guide meaningful decision-making.

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